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Workflow qualification guide

Referral intake

Convert inbound referrals into structured records and work items. This guide frames the questions that determine whether the safest practical path is a vendor interface, an approved integration partner, or a controlled UI workflow.

GATE 01

Define the state change

Name the exact record, fields, preconditions, and terminal state. Avoid labels such as “integration” that hide the operation.

GATE 02

Test the supported interface

Check the vendor method, required scopes, customer enablement, rate limits, and the environment where the operation will run.

GATE 03

Design verification

Read the resulting system-of-record state independently. A click, request, or success toast is not sufficient evidence.

GATE 04

Qualify a controlled UI path

Only if the supported interface is impractical: constrain inputs, approvals, exception handling, and stop conditions before execution.

Decision rule

Prefer a practical API. Prove the last mile.

If no practical supported interface can complete this operation, OpenAdapt can turn a demonstrated UI task into an approved program, verify the resulting state, and halt on ambiguity.

Qualify this workflow